Warranty

Travers Bikes will repair or replace any Travers frame we find has failed because of a manufacturing defect within the warranty period for that product. Cover is for the original purchaser, from the date of purchase.

Components not made or branded by Travers carry their own manufacturer's warranty; we'll help you make a claim.

What isn't covered

Improper installation (for example a cross-threaded bottom bracket), poor maintenance, crashes and collisions, general wear and tear, abuse or misuse, jumping and stunt riding. Scratches and fading are wear and tear. There is no cash alternative to repair or replacement.

Carriage to and from Travers Bikes is refunded for a valid claim. Our liability is limited to repair or replacement of the product; this does not affect your statutory rights as a consumer.

Registering and claiming

Register your frame within 30 days of purchase with your name, email, frame number (on the bottom bracket shell) and proof of purchase. To claim, email info@traversbikes.com with your phone number, address, a description of the problem and your receipt. We'll give you a returns number and packing instructions.

Register online: sign in to My Shed, open your bike under My bikes and fill in the warranty form. It's kept with the bike, with the date your cover ends.

This warranty is governed by the laws of England and Wales.